Shipping Policy

Shipping Policy

Smithereens will ship with the method you select from the available options at the checkout. We mainly use Canada Post and Purolator; as we use third-party shipping service providers to ship its products, we will not be liable for any loss, damages (direct or indirect) or extra expense due to shipping. Title and risk of loss shall pass to you when the product you purchased is transferred to the third-party shipping service provider. If a package arrives damaged, we are happy to place a claim with Canada Post or any other shippers on your behalf.

Shipping times listed are for shipping only. We are located in Northern BC; therefore, your product’s estimated arrival time should only be considered an estimate. The turnaround time to have your item ship is 1 to 4 business days, pending on what you order.

Options and costs for shipping will be provided on the checkout page when you purchase.

Federal and provincial shipping-related taxes are included, and you agree to comply with export laws of Canada that apply to the products purchased or received under this agreement.

In case of urgent order, contact our customer support team directly.